This guest post was written by Mack, an Edmonton-based geek who fancies himself a part-time foodie. You can find him online at his blog, and on Twitter.
On Sunday morning I decided to skip the conference-provided breakfast in favor of making a stop at Wild Flour Bakery, located at 211 Bear Street. I had asked Sharon for a couple of restaurant recommendations before making my way to Banff, and Wild Flour was one of the two she gave me. I think the name was probably 80% of the reason she suggested it, but I figured I’d give it a shot anyway.
I arrived at Wild Flour just after 8 AM. They are open every day throughout the summer months from 7 AM until 6 PM. There was a couple ordering some of Wild Flour’s artisan breads ahead of me, so I had time to look around and take some photos. The space is very modern looking, and fairly open with seating for about 40 patrons.
The menu is broken into four sections: drinks, breakfast, sweets & treats, and lunch. I decided to order a medium Organic Fair Trade Coffee ($1.75 – they serve Kicking Horse) and the Toasted Breakfast Sandwich ($5.50, also available with two slices of Valbella ham for an addition $1.50).
At this point, things started to go downhill (that didn’t take long did it?). Maybe I’ve been spoiled at Starbucks where a barista always hands you a full cup of coffee, but I thought it was odd that I was given a cup to fill on my own. At the end of the counter were three coffee butlers, two bold roast and one medium roast. I set about filling my cup with the medium, only to find that it wouldn’t stop coming out! I started to say "It’s not stopping!" and when one of the employees finally noticed, she remarked "oh no not again!" Apparently they jam open quite frequently. Anyway, when I eventually got my cup full of bold roast I nearly burned my hand! The coffee was ridiculously hot, and there were no sleeves.
I took a seat in the corner and started reading some of the free newspapers they had available. Wild Flour prides itself on cooking with organic and local ingredients, and on making everything from scratch. With that in mind, I didn’t expect my breakfast sandwich to be ready immediately, but after about fifteen minutes of waiting I started to wonder. I took my order slip (my order number was the normally lucky 88…not so lucky this time) up to the counter to inquire. I was informed that they had "lost" my order, and that they’d make it right away. At this point I thought to myself – epic fail! It’s never acceptable for a restaurant to lose an order, especially when it isn’t that busy.
My breakfast sandwich arrived about five minutes later. The menu describes it as: "Our herbed egg frittata & three year old Quebec cheddar on sourdough." Unfortunately, the description is a lot tastier than the sandwich itself. I found the egg kind of spongy and far too thick. I think there should have been more cheese too!
On the whole, my experience at Wild Flour was a negative one. Even without the coffee incident and lost order, the breakfast sandwich wasn’t worth the money and the employees were probably the least friendly of any I encountered in Banff. I could probably be persuaded to give their lunch menu a shot, but I definitely won’t be rushing back to Wild Flour the next time I’m in Banff.
Inside Wild Flour Bakery
Seating
Toasted Breakfast Sandwich
Only Here for the Food 
That was a really bad experience, which is really sad for such a nice little bakery. Actually that egg doesn’t look too good, it looks pre made to me, or some kind of artificial thing, but maybe is just me.
If I go back I will stick to their breads and pastries. I remember my coffee being good, and given to me at the counter, maybe that has changed too.
Good luck next time. Thanks for sharing.
~ar in So. Cal.
That’s too bad! I spent about 6 weeks in Banff and the place is fantastic for lunch (albeit a bit expensive).
They have great panini sandwiches (including a turkey with cranberry spread, and another featuring a pesto sauce). As well, they have great creme brulee that you can get to go (you pay $1 deposit for the ramekin which you get back if you bring back the ramekin).
Hope you give it another shot if you go back.